At your side at all times
As a full-service provider, ATRON accompanies all customers through every process and covers the complete range of services - from operational consulting before the project begins to professional user training when the respective products are put into operation.
With ATRON you are always on the safe side - for 40 years.
Challenges increase with the number of suppliers and complex systems.
It is therefore more and more important to precisely analyse the requirements and needs of customers early.
ATRON provide it`s complete know-how with over 40 years of experience to support the transport companies and their management in critical decisions from the first ideas and samples to the final solution.
Supplier Management & Support
- coordinate suppliers and their deliverie
System integration across different providers
- ensuring compatibility between different systems
- support by the same and different standards
Project management & System integration
Project management is responsible for the professional and entrepreneurial implementation of customer projects. In particular, it is matter of assume a customer order from sales after receipt and inspection, as well as the handling of customer project having regard to the following parameters: time, quality & costs
The project manager is the link between the customer as the client and the individual departments at ATRON. He is the contact person for the customer as well as for all internal employees involved in the project.
For technical support the project manager will be supported of customer / application consultants. Depending on the scope of the project, these act as technical project managers.
Training & Service
Well-trained employees are becoming increasingly important. To support our customers in their success, we have developed a well-conceived training concept. This is how we support you in using the customized solutions from ATRON efficiently in your company. There is a practice-oriented training module for every component of the ATRON system.
Our philosophy is to train users "on the job". For this purpose, the training rooms are equipped with original devices (e.g. on board computers, background systems and software). The simulation enables a representation of the components as in the real environment.
Our training ensures an optimal combination of theory and practice. We use a perfect mix of different media to achieve the best learning results.
For more information, please click on our ATRON training catalogue 2019/2020:
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